{"id":6253,"date":"2023-11-26T09:24:12","date_gmt":"2023-11-26T08:24:12","guid":{"rendered":"https:\/\/pessenergy.com\/?page_id=6253"},"modified":"2026-09-25T15:13:20","modified_gmt":"2026-09-25T14:13:20","slug":"download","status":"publish","type":"page","link":"https:\/\/pessenergy.com\/en\/download\/","title":{"rendered":"Technical Support"},"content":{"rendered":"\n
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SAV Support<\/strong><\/h1>\n\n\n\n

Need Assistance ? Our SAV Team is here to help<\/h3>\n\n\n\n

Breakdown, technical question or part replacement : Open a ticket on our dedicated platform and our team will get back to you quickly<\/p>\n\n\n\n

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Create a support ticket<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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TELEMETRY<\/strong><\/h1>\n\n\n\n

Remotely monitor and locate your generators<\/h3>\n\n\n\n

The PESS Energy’s telemetry application PESS APP allows you to monitor the status, location and remaining runtime of your equipment in real time, wherever you are.<\/p>\n\n\n\n

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Access the PESS App & get a Subscription<\/a><\/div>\n<\/div>\n\n\n\n
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PESS APP<\/h3>\n\n\n\n
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Know more about the app<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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LOGIN STEPS<\/strong><\/h1>\n\n\n\n
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Are you a PESS machine owner?<\/strong><\/h3>\n\n\n\n
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Step 1<\/strong><\/p>\n\n\n\n

Send an email to the PESS Energy team:
monitoring@pessenergy.com<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Step 2<\/strong><\/p>\n\n\n\n

Receive your contract to sign<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Step 3<\/strong><\/p>\n\n\n\n

Receive a notification with your secure secret code<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Step 4<\/strong><\/p>\n\n\n\n

Activate your account and access PESS APP<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Are you a guest (visitor)?<\/strong><\/h3>\n\n\n\n
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Step 1<\/strong><\/p>\n\n\n\n

Your Fleet Manager creates your account<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Step 2<\/strong><\/p>\n\n\n\n

Receive your secret code<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Step 3<\/strong><\/p>\n\n\n\n

Access PESS APP<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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USER GUIDE & TUTORIAL<\/strong><\/h1>\n\n\n\n
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PESS APP<\/h3>\n\n\n\n
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Discover more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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PESS APP – USER GUIDE<\/a><\/div>\n\n\n\n
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